Why does this remain a problem?
The tool was implemented and the project ended, but no one operates the alerts, there is no remediation SLA, and the vulnerability is still there
The internal team is too small to cover every front: every new threat or audit overloads the same people and opens gaps
Incidents are handled reactively with no playbook: improvised containment, no root cause analysis, no accumulated learning
Support contracts that just open tickets with the manufacturer, with no context about your environment, no proactivity, and no improvement
Our approach to Managed Ops
Specialists, not a generic service desk
Each profile allocated has specific expertise: AppSec, CloudSec, GRC, incident response. You get the right specialist for each situation, not a junior analyst who escalates everything.
SLA measured and reported
Every managed service has a documented SLA, monitored automatically and reported every month with evidence. We do not believe in support contracts without metrics.
8x5 or 24x7, however you need it right now
A flexible model that adapts to your business: fixed squad, hourly allocation, or full coverage. No long contract and no rigidity when demand changes.
We operate what you already have
We do not require a stack replacement. We take over the operation of the tools you have already implemented and deliver results on top of them while you decide on future changes.
Offerings within Managed Ops
Each service can be contracted independently or as part of a structured program.
Managed Services
Your security program running, even when your team is focused on other priorities.
- AppSec, CloudSec, and GRC specialists
- Monitored and evidenced SLA
- Monthly executive report
SOC / Monitoring
Someone actually watching your alerts, with context and an SLA.
- Event triage and correlation
- Structured and documented escalation
- 8x5 or 24x7 coverage on demand
Incident Response
When an incident happens, you will want a playbook and someone to execute it.
- Structured containment and eradication
- Forensic analysis and root cause
- Playbook and lessons learned
Vulnerability Management
A vulnerability with no remediation SLA is just an ignored notification.
- Prioritization by CVSS and contextual risk
- Tracked through to confirmed remediation
- Dashboard and SLA by severity
Tool Selection
Stop buying tools based on hype. Buy the one that solves your problem.
- Impartial RFP and technical evaluation
- Hands-on POC with clear criteria
- Support through negotiation and implementation
PAM
Uncontrolled privileged access is an attacker favorite entry point.
- Privileged credential vault
- Session recording and auditing
- Operated with SLA and monthly reporting
Platforms we work with
Companies that trust Evernow
Ready to build Managed Ops?
Talk to a specialist and define the next step, from the assessment to the operational program.
Take the free assessment
